Reminder that if you have any other devices like cameras or doorbells, you'll need to reconnect them if you had changed your wireless network name and password as I had. The base should reconnect to your Wi-Fi automatically. Unplug the cord, replace the 4th battery you removed, twist the base back on and secure with the small screw. after resetting the base station, the issue will be solved, and start. Recharge or power up base station again after some time (Wait for 30 minutes) Then you need to reset the base station by pressing the power button hold. What does the icon of a gear on my Keypads display mean The Keypad will display a gear when the Base Station has downloaded a Firmware update from SimpliSafe. Turn your alarm off by putting it in Off mode. Turn your alarm on by putting it in Away or Home mode. Tip: Your alarm system has 3 modes: Away, Home and Off. ![]() We’ll help you change that when we personalize your system in just a few minutes. Un plug the base station and get it the battery drained. Helpful information about your Keypad Your default PIN is 1234. 1 Base Station, 1 Keypad, 3 Entry Sensors, 1 Motion. Just remove all the batteries that are keypads in out of range. Read our review to determine if it’s the right home security system for you. Now, usually, the way to add components, including Keypads, to the system is via an existing Keypad. Thats why youre seeing the Keypad Out of Range message its not linked to the Base Station at all. The new Wi-Fi network appeared in the keypad in the System Settings and I was able to connect. SimpliSafe ranks 1 in Best Home Security Systems of 2023. As youve guessed, that includes the old Keypad, which is not yet added to the Base Station. Without replacing the battery (and I left off the cover) plug the power back into the base. In the base station, unplug the power then remove the small screw in the base and twist the base open. Here is what they asked me to do in just three steps. On a SS2 system, I had a smoke alarm go off. I could get it to connect so I called Simplisafe Support. 13 Messages Friday, January 21st, 2022 2:00 PM Clear notifications on keypad. With earlier problems connecting I had reset the Wi-Fi router and a Wi-Fi point to factory settings and created new network names and passwords (don't use symbols in your Wi-Fi password). Does anyone know what I can use I was just hoping I would see on their site a place to order it. I looked on the SimpliSafe site and couldnt see a place to order the sticky tape. ![]() I replaced a Simplisafe base station and neither the keypad nor the Simplisafe iOS app could find the new network and guest network I had set up. I have two keypads, so I might as well change the other one also.
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